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ESP-Expanded Service Policy
Benefits
What's Covered
Make a Claim
Complete Terms and Conditions for Camera and Photo Products
Complete Terms and Conditions for Consumer Electronics Products
Prices
Benefits
You Never Know What the Future May Bring!
ESP -Expanded Service Policy- Damage Protection Plan
With ESP you never have to worry about...
...Mechanical
Malfunction
...Accidental Damage
...Moisture Damage
...We do not cover
negligence.
The RitzCamera.com ESP-Expanded Service Policy plan is our way of alleviating yours fears about the possibility of catastrophic damage to your expensive photographic and electronic equipment. The plan covers new equipment purchased from us for more than $30.00 and may be obtained at time of purchase on our web site, or within 30 days of purchase!
Look over our policy-you'll find no "small print" - you're covered for just about anything that may occur to your equipment.
What's Covered
This plan covers any equipment specified below which is rendered unusable due to:
- -Defects in Material or Workmanship.
-Mechanical or Electrical Failure.
-Wear and Tear from Normal or Excessive Use
-Effects of shock or trauma.
Problems Caused by:
-Excessive Heat or Cold (Except Fire Damage).
-Moisture caused by Fresh, Salt or Brackish Water.
-Exposure to Chemicals.
This plan will provide for repair or replacement to correct any covered malfunction, so long as the problem is reported within seven days after the expiration date of this plan. If the repair is considered uneconomical to repair, we will replace your equipment with a similar model or credit the purchase price of the equipment toward the purchase of other equipment of equal or higher price from RitzCamera.com.
This Plan Specifically Excludes Reparation For:
- -Cosmetic damage (scratches, dents, etc.) that does not impair the
equipment's mechanical or optical function.
-Theft or mysterious disappearance.
-Damage or malfunction due to fire or the effects of fire.
-Consequential damage.
Make a Claim
For Service please call:
1-800-533-7639
TDD #: 1-800-955-8770
National Electronics Warranty Corporation
P.O. Box 1340
Dulles, VA
20167-8434
With Our ESP-Expanded Service Policy You Never Have to Worry About...
- -Mechanical or Electrical Malfunction
-Performance Problems Caused by Normal or Excessive Use
Our ESP-Expanded Service Policy is our way of alleviating your fears about the possibility of malfunctions or breakdown of or defects in your valuable photographic/electronic equipment.
The plan covers new equipment purchased from us for more than $30, and may be obtained at the time of purchase or within the following 30 days.
Complete Terms and Conditions for Camera and Photo Products
Obligors: The companies obligated under this Contract are as follows: If this Contract is purchased in Maine: the retailer from which You purchased this Contract and the Product; if purchased in any other state (except Arizona, Florida, Texas, or Wisconsin) or the District of Columbia: National Product Care Company, 1000 Milwaukee Avenue, Glenview, Illinois 60025; If purchased in Arizona or Wisconsin: Service Saver, Incorporated, 1000 Milwaukee Avenue, Glenview, Illinois, 60025; If purchased in Florida: National Electronics Warranty Corporation of Florida, (a Service Warranty Association), P.O. Box 1846, Ashburn, Virginia 20146; if purchased in Texas: National Product Care Company, dba Texas National Product Care Company, Inc., 1000 Milwaukee Avenue, Glenview, Illinois, 60025.
Instructions: You must keep this Contract and the sales receipt for the Product; they are integral parts of this Contract and You may be required to produce them to obtain service.
To Obtain Service: Please return to the retailer from where you purchased Your Product or call N.E.W. 24 hours a day, seven days a week, at (800) 533-7639 for instructions on obtaining repair or replacement of Your Product. Please have Your receipt handy and be prepared to tell Us which Product needs service and the nature of the problem. You must call N.E.W. prior to having service; all repairs must be authorized in advance. There is no deductible required to obtain service for Your covered Product. We will not reimburse You for work done by unauthorized servicers or others. Foreign language assistance is available for Your convenience.
What is Covered: This Contract covers parts and labor costs resulting from a mechanical or electrical failure of the Product caused by defects in workmanship and/or materials or normal wear and tear. A mechanical or electrical breakdown caused by unintentional and accidental damage from handling of the Covered Product is also covered. You will be responsible for delivery or the cost of delivery of the Product to the service center for repair or replacement. Non-original manufacturer's parts may be used for repair of the Product if original parts are unavailable or more costly. We will repair or replace the Product, or reimburse You for authorized repairs to or replacement of the Product, at our discretion, when required due to a Breakdown which is not covered under any other warranty or service contract.
Term of Coverage: Term commences upon Your date of purchase and continues for the period indicated on the reverse side of this document. Coverage for accidental damage from handling begins on the date You purchase Your Covered Product. All other coverage begins upon the expiration of the shortest portion of manufacturer’s warranty.
No Lemon Policy: After three (3) service repairs have been completed on an individual Product, for the same defect, and that Product requires a fourth repair, as determined by Us, We will replace it with a product with similar features not to exceed the original purchased price.
Limit of Liability: For any single claim, the limit of liability under this Contract is the least of the cost of (1) authorized repairs, (2) reimbursement for authorized replacement or repairs, (3) replacement with a product with similar features or (4) the price that You paid for the Product. The total liability under this Contract is the purchase price You paid for the Product including sales tax. In the event that the total of all repairs exceeds the purchase price You paid for the Product including sales tax, or We reimburse You for a Product with another product of greater or equal value, We shall have satisfied all obligations owed under this Contract.
WHAT IS NOT COVERED: (1) INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY DELAY IN RENDERING SERVICE UNDER THIS CONTRACT OR FOR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS AT A REPAIR CENTER OR OTHERWISE AWAITING PARTS; (2) ANY AND ALL PRE-EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS CONTRACT; (3) DAMAGE FROM, ABUSE, MISUSE, INTRODUCTION OF FOREIGN OBJECTS INTO THE PRODUCT, UNAUTHORIZED PRODUCT MODIFICATIONS OR ALTERATIONS; (4) FAILURE TO FOLLOW THE MANUFACTURER'S INSTRUCTIONS; (5) THIRD PARTY ACTIONS (FIRE, COLLISION, VANDALISM, THEFT, ETC.); (6) THE ELEMENTS OR ACTS OF GOD; (7) LOSS OR DAMAGE CAUSED BY WAR, INVASION OR ACT OF FOREIGN ENEMY, HOSTILITIES, CIVIL WAR, REBELLION, RIOT, STRIKE, LABOR DISTURBANCE, LOCKOUT OR CIVIL COMMOTION; (8) WITH THE EXCEPTION OF DAMAGE MANIFESTING FROM POWER SURGES, DAMAGE OR PRODUCT REPAIRS COVERED BY ANY OTHER WARRANTY OR SERVICE CONTRACT; (9) PREVENTATIVE MAINTENANCE; (10) DAMAGE WHICH IS NOT REPORTED WITHIN 30 DAYS AFTER EXPIRATION OF THIS CONTRACT; (11) COST OF INSTALLATION, REMOVAL OR REINSTALLATION OF THE PRODUCT; (12) PERIODIC CHECKUPS AND/OR MAINTENANCE AS DIRECTED BY THE MANUFACTURER; (13) ANY LOSS OTHER THAN A COVERED BREAKDOWN OF THE PRODUCT; (14) PRODUCTS NOT ORIGINALLY COVERED BY A MANUFACTURER'S WARRANTY; (15) NON-FUNCTIONAL OR AESTHETIC PARTS INCLUDING BUT NOT LIMITED TO PLASTIC PARTS, KNOBS; (16) SCRATCHES, PEELING AND DENTS; (17) UNAUTHORIZED REPAIRS AND/OR PARTS; (18) PARTS FAILURE DUE TO A MANUFACTURER RECALL, REGARDLESS OF THE MANUFACTURERS ABILITY TO PAY FOR SUCH REPAIRS; (19) ACCESSORIES USED IN CONJUNCTION WITH A COVERED PRODUCT; (20) DAMAGE, WARPING, OR RUSTING OF ANY KIND TO THE HOUSING, CASE OR FRAME OF THE PRODUCT OR ANY NON-OPERATING PART; (21) PARTS NORMALLY DESIGNATED TO BE REPLACED PERIODICALLY BY YOU OR CONSUMED DURING THE LIFE OF THE PRODUCT (I.E., BATTERIES, RIBBONS, TAPES, BULBS, HOSES, FILTERS, FUSES, KNOBS, VACUUM CLEANER BELTS, BAGS); (22) PRODUCT RENTALS TO THIRD PARTIES; (23) PRODUCTS WITH REMOVED OR ALTERED SERIAL NUMBERS; (24) ANY PRODUCT SOLD “AS-IS”, INCLUDING BUT NOT LIMITED TO FLOOR MODELS (UNLESS COVERED BY A FULL MANUFACTURER’S WARRANTY ON YOUR DATE OF PURCHASE) AND DEMONSTRATION MODELS; (25) PRODUCT REPAIRS WHICH SHOULD BE COVERED BY A MANUFACTURER’S WARRANTY; (26) PRODUCTS WITH REMOVED OR ALTERED SERIAL NUMBERS; (27) ANY DAMAGE TO RECORDING MEDIA INCLUDING ANY SOFTWARE PROGRAMS, DATA, OR CONFIGURATION/SETUP INFORMATION RESIDENT ON ANY MASS STORAGE DEVICES SUCH AS HARD DRIVES, CD-ROM DRIVES, DVD DRIVES, FLOPPY DISKETTES, TAPE DRIVES OR TAPE BACKUP SYSTEMS OR MEMORY STICKS, AS A RESULT OF THE MALFUNCTIONING OR DAMAGE OF AN OPERATING OR NON-OPERATING PART OR AS A RESULT OF ANY REPAIRS OR REPLACEMENT UNDER THIS CONTRACT; (28) ALL SOFTWARE, INCLUDING CUSTOMIZED OR PROPRIETARY SOFTWARE, AND THOSE SOFTWARE ERRORS THAT CONFIRM IMPROPERLY FUNCTIONING OR DEFECTIVE SOFTWARE; (29) LOSS OR CORRUPTION OF DATA AND/OR THE RESTORATION OF SOFTWARE AND OPERATING SYSTEMS.; (30) SERVICE THAT OCCURS OUTSIDE OF THE DISTRICT OF COLUMBIA AND THE FIFTY (50) UNITED STATES OF AMERICA; (31) COST OF INSTALLATION, SET-UP, DIAGNOSTIC CHARGES, REMOVAL OR REINSTALLATION OF THE COVERED PRODUCT, EXCEPT AS PROVIDED HEREIN; (32) SERVICE WHERE NO PROBLEM CAN BE FOUND; AND (33) ANY LOSS OTHER THAN A COVERED BREAKDOWN OF THE COVERED PRODUCT; AND (34) IMPROPER INSTALLATION OF COMPONENTS OR PERIPHERALS.
Definitions: (1) We/Us/Our: The company obligated under this Contract, as referenced in the “Obligors” section of this Contract; (2) N.E.W.: The administrator of this Contract; namely in all states (except AL, AZ, FL and WI) and D.C; in AL, AZ, and WI:: National Electronics Warranty Corporation; in FL: National Electronics Warranty Corporation of Florida; (3) Breakdown: The mechanical or electrical failure of the Product caused by defects in workmanship and/or materials or normal wear and tear; (4) Product: The consumer item(s) which You purchased concurrently with and is covered by this Contract; (5) You/Your/Warranty Holder: The individual who purchased the Product and this Contract or the approved Transferee.
Transfer: This Contract may be transferred. You may transfer the balance of this Contract by contacting N.E.W. at P.O. Box 1846, Ashburn, Virginia 20146-1846, (800) 533-7639. Information provided by You must include the Contract number, date of transfer, new owner’s name, complete address and telephone number.
Renewal: Currently, we do not offer renewal options.
Cancellation: You may cancel this Contract at any time by surrendering it or providing written notice to the retailer at the address where You purchased this Contract. You may also cancel this Contract by surrendering it or providing written notice to N.E.W. at the address listed above. This Contract may be canceled by You for any reason. In the event You cancel this Contract within thirty (30) days of receipt of this Contract, You shall receive a full refund of any payments made by You under this Contract. In the event You cancel this Contract after thirty (30) days of receipt of this Contract, You shall receive a pro rata refund of any amount paid based upon elapsed time less an administrative fee not to exceed ten percent (10%) of the price of this Contract or $25.00, whichever is less, and less any claims that have been paid or repairs that have been made. We or N.E.W. may not cancel this Contract except for fraud, material misrepresentation or non-payment by You; or if required to do so by any regulatory authority. If We or N.E.W. cancels this Contract, You shall receive a refund of one-hundred percent (100%) of the pro rata unearned portion of the Contract price less any claims which have been paid. In New York: If You cancel Your Contract within thirty (30) days of receipt of Your Contract and do not receive a refund or credit within thirty (30) days of receipt of the returned service contract, a ten percent (10%) penalty per month shall be applied to the refund.
Insurance: This is not a contract of insurance. Obligations of the Obligor under this Contract are insured under a service contract reimbursement insurance policy issued by Virginia Surety Company, Inc. In NY only: If You have filed a claim in writing under this Contract and the Obligor fails to pay or provide service within sixty (60) days of filing such a claim, or if You are otherwise dissatisfied, please submit Your claim in writing and a copy of this Contract and the sales receipt for the Product to Virginia Surety Company, Inc., 1000 Milwaukee Avenue, Glenview, Illinois 60025, Attention: Service Contract Claims, 1-800-209-6206.
Entire Contract: This Contract, including the terms, conditions, limitations, exceptions and exclusions, and the sales receipt for the Product constitutes the entire Contract. Your rights under this Contract may vary from state to state.
Arbitration: To the extent permitted by applicable law, any controversy or claim arising out of or relating to this Contract, or breach thereof, will be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. A judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The parties specifically agree to the binding nature of the arbitration.
State Variations:
ARIZONA ONLY: The following statement is added to the “Cancellation” section of this Contract: No claim incurred or paid will be deducted from the amount to be returned in the event of cancellation. In the “WHAT IS NOT COVERED” section of this Contract, exclusion (2) does not apply in the state of Arizona.
CALIFORNIA ONLY: The following statement is added to the “Arbitration” section of this Contract: This arbitration provision does not prohibit a California resident from following the process to resolve complaints as outlined by the California Bureau of Electronic and Appliance Repair (BEAR). To learn more about this process, You may contact BEAR at 1-800-952-5210, or You may write to Department of Consumer Affairs, 3485 Orange Grove Avenue, North Highlands, California, 95660, or You may visit their website at www.bear.ca.gov. The following statement amends the “Cancellation” section of this Contract: In the event You cancel this Contract within sixty (60) days of receipt of this Contract, You shall receive a full refund of any payments made by You under this Contract. In the event You cancel this Contract after sixty (60) days of receipt of this Contract, You shall receive a pro-rata refund of any amount paid based upon elapsed time less an administrative fee not to exceed ten percent (10%) of the price of this Contract or twenty-five dollars ($25.00), whichever is less, and less any claims that have been paid or repairs that have been made. The following statement is added to the “Instructions” section of this Contract: Your sales receipt is part of this contract.
CONNECTICUT ONLY: The following statement is added to the “Term of Coverage” section of this Contract: The term of this Contract will be automatically extended for the period during which the Product is in the custody of a service center for repair. The following statement is added to the “Cancellation” section of this Contract: You may cancel this Contract if You return the Product or the Product is sold, lost, stolen, or destroyed. The following statement is added to this Contract: If You purchased this Contract in Connecticut; You may pursue arbitration to settle disputes between You and the provider of this Contract. You may mail Your complaint to: State of Connecticut, Insurance Department, P.O. Box 816, Hartford, Connecticut 06142-0816, Attention: Consumer Affairs. The written complaint must describe the dispute, identify the price of the Product and cost of repair, and include a copy of this Contract.
FLORIDA ONLY: The following statement is added to the “Cancellation” section of this Contract: In the event this Contract is cancelled by the Warranty Holder, return of the premium shall be based upon ninety percent (90%) of the unearned pro-rata premium less any claims that have been paid or less the cost of repairs made on behalf of the Warranty Holder. In the event this Contract is cancelled by N.E.W., return of premium shall be based upon one-hundred percent (100%) of the unearned pro-rata premium. The “Arbitration” section of this Contract is removed.
GEORGIA ONLY: The following statement is added to the “Cancellation” section of this Contract: If You cancel after thirty (30) days of receipt of Your Contract, You will receive a pro rata refund of the Contract price. In the event of cancellation by N.E.W. or Us, notice of such cancellation will be in writing and given at least thirty (30) days prior to cancellation. Cancellation will comply with Section 33-24-44 of the Code of Georgia. Claims paid and administrative fees shall not be deducted from any refund owed as a result of cancellation. We or N.E.W. may not cancel this contract except for fraud, material misrepresentation, or non-payment by You. Any refund owed and not paid as required is subject to a penalty equal to twenty-five percent (25%) of the refund owed and interest of eighteen percent (18%) per year until paid; however, such penalty shall not exceed fifty percent (50%) of the amount of the refund. In the “What is Not Covered” section of this Contract, exclusion (2) is removed and replaced with: Any and all pre-existing conditions known by You that occur prior to the effective date of this Contract. The “Arbitration” section of this Contract is removed.
MICHIGAN ONLY: The following statement is added to this Contract: If performance under this Contract is interrupted because of a strike or work stoppage at Our place of business, the effective period of the Contract shall be extended for the period of the strike or work stoppage.
MINNESOTA ONLY: The following statement is added to the “Cancellation” section of this Contract: We may not cancel this Contract without providing You with written notice at least fifteen (15) days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation.
NEVADA ONLY: The following statement is added to the “Cancellation” section of this Contract: No claim incurred or paid will be deducted from the amount to be returned in the event of cancellation. We or N.E.W. may not cancel this Contract without providing You with written notice at least fifteen (15) days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation.
NEW HAMPSHIRE ONLY: The following statement is added to this Contract: In the event You do not receive satisfaction under this Contract, You may contact the New Hampshire Insurance Department, 21 South Fruit Street, Concord, NH 03301, (603) 271-2261.
NEW MEXICO ONLY: The following statement is added to the “Cancellation” section of this Contract: We or N.E.W. may not cancel this Contract without providing You with written notice at least fifteen (15) days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. If this Contract has been in force for a period of seventy (70) days, We may not cancel before the expiration of the Contract term or one (1) year, whichever occurs first, unless: 1) You fail to pay any amount due; 2) You are convicted of a crime which results in an increase in the service required under the Contract; 3) You engage in fraud or material misrepresentation in obtaining this Contract; or 4) You commit any act, omission, or violation of any terms of this Contract after the effective date of this Contract which substantially and materially increase the service required under this Contract. If You cancel Your Contract within thirty (30) days of receipt of Your Contract and do not receive a refund or credit within sixty (60) days of receipt of the returned service contract, a ten percent (10%) penalty per month shall be applied to the refund.
NORTH CAROLINA ONLY: The following statement is added to the “Cancellation” section of this Contract: We or N.E.W. may not cancel this Contract except for nonpayment by You or for violation of any of the terms and conditions of this Contract. The following statement is added to this Contract: You understand that the purchase of this Contract is not required to purchase or to obtain financing for the Product.
OKLAHOMA ONLY: The following statement amends the “Cancellation” section of this Contract: No claim incurred or paid, nor any repair made, will be deducted from the amount to be returned in the event of cancellation. The following statement is added to this Contract: This Contract is not issued by the manufacturer or wholesale company marketing the Product covered by this Contract. This Contract will not be honored by such manufacturer or wholesale company.
SOUTH CAROLINA ONLY: The following statement is added to this Contract: If You purchased this Contract in South Carolina, complaints or questions about this Contract may be directed to the South Carolina Department of Insurance, P.O. Box 100105, Columbia, South Carolina 29202-3105, telephone number 803-737-6180.
TEXAS ONLY: The following statement is added to the “Cancellation” section of this Contract: If You cancel Your Contract within thirty (30) days of receipt of Your Contract, Your Contract will be voided. If Your Agreement is voided and You do not receive a refund or credit within thirty (30) days of receipt of the returned service contract, You may request a refund from Virginia Surety Company, Inc., 1000 Milwaukee Avenue, Glenview, Illinois, 60025, and a ten percent (10%) penalty per month shall be applied to the refund. The following statement is added to this Contract: If You purchased this Contract in Texas, unresolved complaints or questions concerning the regulation of service contracts may be addressed to the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, telephone number (512) 463-2906 or (800) 803-9202.
UTAH ONLY: The following statement is added to the “Cancellation” section of this Contract: We can cancel this Contract during the first sixty (60) days of the initial annual term by mailing to You a notice of cancellation at least thirty (30) days prior to the effective date of cancellation except that We can also cancel this Contract during such time period for nonpayment of premium by mailing You a notice of cancellation at least ten (10) days prior to the effective date of cancellation. After sixty (60) days have elapsed, We may cancel this Contract by mailing a cancellation notice to You at least ten (10) days prior to the cancellation date for nonpayment of premium and thirty (30) days prior to the cancellation date for any of the following reasons (a) material misrepresentation, (b) substantial change in the risk assumed, unless We should reasonably have foreseen the change or contemplated the risk when entering into the Contract, (c) substantial breaches of contractual duties, conditions, or warranties. The notice of cancellation must be in writing to You at Your last known address and contain all of the following: (1) the Contract number, (2) the date of notice, (3) the effective date of the cancellation and, (4) a detailed explanation of the reason for cancellation. The following statement is added to this Contract: Coverage afforded under this Contract is not guaranteed by the Utah Property and Casualty Guaranty Association. Proof of loss should be furnished by You to the Administrator as soon as reasonably possible. Failure to furnish such notice or proof within the time required by this Contract does not invalidate or reduce a claim.
WASHINGTON ONLY: The following statement is added to the “Cancellation” section of this Contract: We or N.E.W. may not cancel this Contract without providing You with written notice at least twenty-one (21) days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. The following statement amends the “Insurance” section of this Contract: If You have filed a claim in writing under this Contract and the Obligor fails to pay or provide service on a claim, or if You are otherwise dissatisfied, please submit Your claim in writing and a copy of the Contract and sales receipt for the Product to Virginia Surety Company, Inc., 1000 Milwaukee Avenue, Glenview, Illinois 60025, Attention: Service Contract Claims, 1-800-209-6206.
WISCONSIN ONLY: In the “What is Not Covered” section of this Contract, exclusion (17) is removed. The following statement is added to the “Cancellation” section of this Contract: Claims paid or the cost of repairs performed shall not be deducted from the amount to be refunded upon cancellation of this Contract. The following statement is added to this Contract: This Contract is subject to limited regulation by the Office of the Commissioner of Insurance of the State of Wisconsin. You should furnish proof of loss to the Administrator as soon as reasonably possible and within one (1) year after the time required by this Contract. Failure to furnish such notice or proof within the time required by this Contract does not invalidate or reduce a claim. The following statement is added to the "Arbitration" section of this Contract: Arbitration must be agreed to by the parties involved.
WYOMING ONLY: The following statement is added to the “Arbitration” section of this Contract: In the state of Wyoming, arbitration can only be final and binding if agreed to by the parties involved, in a separate written agreement.
TO OBTAIN A LARGE-TYPE COPY OF THE TERMS AND CONDITIONS OF THIS CONTRACT PLEASE
CALL 1-(800) 533-7639.
Administered by:
N.E.W.
P.O. Box 1846 • Ashburn, Virginia 20146-1846 • (800) 533-7639
©2006 N.E.W. Customer Service Companies, Inc. All rights reserved.
RITZ-INTER-07.06
Complete Terms and Conditions for Consumer Electronics Products
Instructions: You must keep the receipt for
this Product; it is an integral part of this Contract and You may be required
to reference it to obtain service. This Contract, including the terms, conditions,
limitations, exceptions and exclusions, the receipt containing the term of this
Contract, commencement date and product identification constitute the entire
agreement. To Obtain Service: Call 24 hours a day, seven
days a week, at (800) 533-7639 for instructions on obtaining repair for, replacement
of, or reimbursement for Your Product. Please have Your sales receipt handy
and be prepared to tell Us which Product needs service and the nature of the
problem. You must call prior to having service; all repairs must be authorized
in advance. There is no deductible required to obtain service for Your Product.
We will not reimburse You for work done by unauthorized servicers or others.
Foreign language assistance is available for Your convenience. What is Covered: Service Plans: If you have purchased a service
plan, this Contract covers parts and labor costs resulting from a mechanical,
electrical, or physical failure of the Product caused by defects in workmanship
and/or materials, including those resulting from normal wear and tear. If in-home
service is provided for the full term of Your manufacturer’s warranty,
it will be provided under this Contract. If in-home service is not provided,
You will be responsible for delivery or for the cost of delivery of the Product
to Our authorized service center for repair or replacement. We will repair or
replace the Product, or reimburse You for authorized repairs to or replacement
of the Product, at Our discretion, when required due to a Breakdown, which is
not covered under any other warranty or service contract. You are responsible
for backing up all computer software prior to commencement of any repairs. We
are not responsible for restoring software to Your Product. Non-original manufacturer’s
parts may be used for repair of the Product if the manufacturer’s parts
are unavailable or more costly. Term of Coverage: Service Plans: Term and coverage under this
Contract begins upon expiration of the manufacturer’s labor warranty and
extend for the period indicated on Your sales receipt. In the event Your Product
is being serviced by an Authorized Service Center when the Contract expires,
the term of the Contract will be extended until the covered repair has been
completed. For Refurbished products, Your term begins on Your date of purchase
and is inclusive of the manufacturer's warranty and continues for the period
indicated on Your sales receipt. No Lemon Policy: During the term of this Contract,
after three (3) service repairs have been completed on an individual Product
for the same defect, and that Product requires a fourth repair, as determined
by Us, We will replace it with a product of comparable performance. This Contract
shall be satisfied upon issuance of Your check or replacement Product. WHAT IS NOT COVERED: (1) INCIDENTAL, CONSEQUENTIAL OR
SECONDARY DAMAGES, INCLUDING BUT NOT LIMITED TO ANY DELAY IN RENDERING SERVICE
UNDER THIS CONTRACT, FOR LOSS OF DATA OR FOR LOSS OF USE DURING THE PERIOD THAT
THE PRODUCT IS AT A REPAIR CENTER OR OTHERWISE AWAITING PARTS; (2) ANY AND ALL
PRE-EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS CONTRACT;
(3) DAMAGE FROM ACCIDENT, ABUSE, MISUSE, INTRODUCTION OF FOREIGN OBJECTS INTO
THE PRODUCT, UNAUTHORIZED PRODUCT MODIFICATIONS OR ALTERATIONS; (4) FAILURE
TO FOLLOW THE MANUFACTURER’S INSTRUCTIONS; (5) THIRD PARTY ACTIONS (FIRE,
COLLISION, VANDALISM, THEFT, ETC.); (6) THE ELEMENTS OR ACTS OF GOD; (7) WAR,
INVASION OR ACT OF FOREIGN ENEMY, HOSTILITIES, CIVIL WAR, REBELLION, RIOT, STRIKE,
LABOR DISTURBANCE, LOCKOUT OR CIVIL COMMOTION; (8) DAMAGE CAUSED BY DEFECTIVE
BATTERIES OR REPLACEMENT OF DEFECTIVE BATTERIES; (9) WITH THE EXCEPTION OF DAMAGE
MANIFESTING FROM POWER SURGES, DAMAGE COVERED BY ANY OTHER WARRANTY OR SERVICE
CONTRACT; (10) PREVENTATIVE MAINTENANCE; (11) DAMAGE WHICH IS NOT REPORTED WITHIN
THIRTY (30) DAYS AFTER EXPIRATION OF THIS CONTRACT; (12) PERIODIC CHECKUPS AND/OR
MAINTENANCE AS DIRECTED BY THE MANUFACTURER, EXCEPT AS PROVIDED HEREIN; (13)
ANY LOSS OTHER THAN A COVERED BREAKDOWN OF THE PRODUCT; (14) PRODUCTS NOT ORIGINALLY
COVERED BY A MANUFACTURER’S WARRANTY; (15) NON-FUNCTIONAL OR AESTHETIC
PARTS INCLUDING BUT NOT LIMITED TO PLASTIC PARTS OR KNOBS, ROLLERS AND BASKETS;
(16) UNAUTHORIZED REPAIRS AND/OR PARTS; (17) ACCESSORIES USED IN CONJUNCTION
WITH A COVERED PRODUCT, EXCEPT AS PROVIDED HEREIN; (18) ITEMS NORMALLY DESIGNATED
TO BE REPLACED PERIODICALLY BY YOU OR CONSUMED DURING THE LIFE OF THE PRODUCT
INCLUDING BUT NOT LIMITED TO LAMPS (EXCEPT FOR DLP, LCD OR LCOS TELEVISIONS),
BATTERIES, ANTENNAS, CARTRIDGES, STYLUSES, RECORDS, AUDIO/VIDEO DISKS, TAPES,
COMPUTER SOFTWARE OR DISKS, PRINT ELEMENTS, EXTERNAL POWER SUPPLIES, VACUUM
CLEANER BELTS, BULBS,; (19) LOSS OR DAMAGE RESULTING FROM THE FAILURE TO PROVIDE
MANUFACTURER’S RECOMMENDED MAINTENANCE; (20) PRODUCT REPAIRS THAT SHOULD
BE COVERED BY A MANUFACTURER’S WARRANTY OR ARE THE RESULT OF A RECALL
REGARDLESS OF THE MANUFACTURER’S ABILITY TO PAY FOR SUCH REPAIRS; (21)
PRODUCTS WITH REMOVED OR ALTERED SERIAL NUMBERS; (22) PRODUCTS SOLD SECOND HAND
OR “AS-IS” INCLUDING BUT NOT LIMITED TO FLOOR MODELS (UNLESS COVERED
BY A FULL MANUFACTURER’S OR RETAILER’S WARRANTY ON YOUR DATE OF
PURCHASE) AND DEMONSTRATION MODELS; (23) DAMAGE, WARPING OR RUSTING OF ANY KIND
TO THE HOUSING, CASE OR FRAME OF THE PRODUCT OR ANY NON-OPERATING PART; (24)
IMPROPER INSTALLATION OF COMPONENTS OR PERIPHERALS; (25) BURNED-IN PHOSPHOR
(INCLUDING IMAGE GHOSTING) IN CATHODE RAY TUBES OR ANY OTHER TYPE OF DISPLAY,
AND PIXEL BURNOUT NOT IN ACCORDANCE WITH THE MANUFACTURER’S SPECIFICATIONS;
(26) ANY DAMAGE CAUSED BY A COMPUTER VIRUS; (27) ANY DAMAGE TO RECORDING MEDIA
INCLUDING ANY SOFTWARE PROGRAMS, DATA, OR CONFIGURATION/SETUP INFORMATION RESIDENT
ON ANY MASS STORAGE DEVICES SUCH AS HARD DRIVES, CD-ROM DRIVES, DVD DRIVES,
FLOPPY DISKETTES, TAPE DRIVES OR TAPE BACKUP SYSTEMS, AS A RESULT OF THE MALFUNCTIONING
OR DAMAGE OF AN OPERATING OR NON-OPERATING PART, OR AS A RESULT OF ANY REPAIRS
OR REPLACEMENT UNDER THIS CONTRACT; (28) ALL SOFTWARE, INCLUDING CUSTOMIZED
OR PROPRIETARY SOFTWARE, AND THOSE SOFTWARE ERRORS THAT CONFIRM IMPROPERLY FUNCTIONING
OR DEFECTIVE SOFTWARE; (29) LOSS OR CORRUPTION OF DATA AND/OR THE RESTORATION
OF SOFTWARE AND OPERATING SYSTEMS; (30) ANY PRODUCT USED IN A COMMERCIAL SETTING
OR RENTAL BASIS; (31) ACCESSORIES OR OPTIONAL SPEAKERS FOR PLASMA TELEVISIONS;
(32) PLASMA TELEVISIONS USED IN ALTITUDE LEVELS AT OR ABOVE 6000 FEET ABOVE
SEA LEVEL; (33) SERVICE THAT OCCURS OUTSIDE OF THE 50 UNITED STATES OF AMERICA
INCLUDING THE DISTRICT OF COLUMBIA; (34) COST OF INSTALLATION, SET-UP, DIAGNOSTIC
CHARGES, REMOVAL OR REINSTALLATION OF THE PRODUCT, EXCEPT AS PROVIDED HEREIN;
(35) SCRATCHES, PEELING AND DENTS; (36) SERVICE WHERE NO PROBLEM CAN BE FOUND;
(37) COLOR FADING OF PICTURE FOR ANY TELEVISION, UNLESS SUCH FADING IS BEYOND
EXPECTED NORMAL WEAR AND TEAR OR NOT ACCORDING TO THE MANUFACTURER’S SPECIFICATIONS
OVER THE LIFE OF THE PRODUCT. Definitions: (1) We/Us/Our:
The Company obligated under this Contract as referenced in the “Obligor”
section of this Contract; (2) N.E.W.: National Electronics
Warranty Corporation, the administrator of this Contract; Namely: in all states
(except AL, AZ, FL, and WI) and D.C.: National Electronics Warranty Corporation;
in AL, AZ and WI: N.E.W. Warranty Services, Inc.; in FL: National Electronics
Warranty Corporation of Florida; (3) Breakdown: The mechanical,
electrical or physical failure of the Product caused by defects in workmanship
and/or materials; (4) Product: The consumer item(s) which You
purchased concurrently with and is covered by this Contract; (5) You/Your/Warranty
Holder: The individual who purchased the Product and this Contract
or the assigned transferee. Transfer: This Contract may be transferred.
You may transfer by contacting N.E.W. at their address or telephone number,
specified herein. Information provided by You must include the Contract number,
date of transfer, new owner’s name, complete address and telephone number. Renewal: Currently, we do not offer renewal
options. Cancellation: You may cancel this Contract
at any time by surrendering it or providing written notice to the retailer at
the address where You purchased this Contract. You may also cancel this Contract
by surrendering it or providing written notice to N.E.W. at P.O. Box 1818, Sterling,
VA 20167-1818. This Contract may be canceled by You for any reason and at any
time. In the event You cancel this Contract within thirty (30) days of receipt
of this Contract, You shall receive a full refund of any payments made by You
under this Contract. In the event You cancel this Contract after thirty (30)
days of receipt of this Contract, You shall receive a pro-rata refund of any
amount paid based upon elapsed time less an administrative fee not to exceed
ten percent (10%) of the price of this Contract or twenty-five dollars ($25.00),
whichever is less, and less any claims that have been paid or repairs that have
been made. We or N.E.W. may not cancel this Contract except for fraud, material
misrepresentation or non-payment by You; or if required to do so by any regulatory
authority. If We or N.E.W. cancel this Contract, You shall receive a refund
of one hundred percent (100%) of the pro-rata unearned portion of the Contract
price less any claims which have been paid. We or N.E.W. may not cancel this
Contract without providing You with written notice at least thirty (30) days
prior to the effective date of cancellation. Such notice shall include the effective
date of cancellation and the reason for cancellation. In Alabama, Arkansas,
Hawaii, Maryland, Minnesota, Nevada, New York, South Carolina, Washington and
Wyoming: If You cancel Your Contract within thirty (30) days of receipt of Your
Contract and do not receive a refund or credit within thirty (30) days of receipt
of the returned service contract, a ten percent (10%) penalty per month shall
be applied to the refund. Insurance: This is not a contract of insurance.
Obligations of the obligor under this Contract are insured under a service contract
reimbursement insurance policy issued by Virginia Surety Company, Inc. In AL,
AR, AZ, CT, GA, IL, KY, MO, MT, NC, NH, NY, OH, TX, UT, WA, WI and WY: If You
have filed a claim in writing under this Contract and the obligor fails to pay
or provide service on a claim within sixty days (60) of filing such a claim,
or if You are otherwise dissatisfied, please submit Your claim in writing and
a copy of this Contract and the sales receipt for the Product to Virginia Surety
Company, Inc., 175 West Jackson Blvd, Chicago, Illinois 60604, Attention: Service
Contract Claims, 1-800-209-6206. State Variations: ARIZONA ONLY: The following statement is added
to the “Cancellation” section of this Contract: No claim incurred
or paid will be deducted from the amount to be returned in the event of cancellation.
In the “WHAT IS NOT COVERED” section of this Contract, exclusion
(2) does not apply in the state of Arizona. ARKANSAS ONLY: The following statement is added
to the “Insurance” section of this Contract: A claim submitted to
Virginia Surety Company, Inc. may include a claim for return of the unearned
premium in the event of a cancellation. The following statement is added to
this Contract: This Contract does not exclude pre-existing conditions. CALIFORNIA ONLY: The following statement is
added to the “Dispute Resolution” - “Arbitration” section
of this Contract: This arbitration provision does not prohibit a California
resident from following the process to resolve complaints as outlined by the
California Bureau of Electronic and Appliance Repair (BEAR). To learn more about
this process, You may contact BEAR at 1-800-952-5210, or You may write to Department
of Consumer Affairs, 3485 Orange Grove Avenue, North Highlands, California,
95660, or You may visit their website at www.bear.ca.gov. The following statement
amends the “Cancellation” section of this Contract: In the event
You cancel this Contract within sixty (60) days of receipt of this Contract,
You shall receive a full refund of any payments made by You under this Contract.
In the event You cancel this Contract after sixty (60) days of receipt of this
Contract, You shall receive a pro-rata refund of any amount paid based upon
elapsed time less an administrative fee not to exceed ten percent (10%) of the
price of this Contract or twenty-five dollars ($25.00), whichever is less, and
less any claims that have been paid or repairs that have been made. The following
statement is added to the “Instructions” section of this Contract:
Your sales receipt is part of this contract. CONNECTICUT ONLY: The following statement is
added to the “Term of Coverage” section of this Contract: The term
of this Contract will be automatically extended for the period during which
the Product is in the custody of a service center for repair. The following
statement is added to the “Cancellation” section of this Contract:
You may cancel this Contract if You return the Product or the Product is sold,
lost, stolen, or destroyed. The following statement is added to this Contract:
If You purchased this Contract in Connecticut; You may pursue arbitration to
settle disputes between You and the provider of this Contract. You may mail
Your complaint to: State of Connecticut, Insurance Department, P.O. Box 816,
Hartford, Connecticut 06142-0816, Attention: Consumer Affairs. The written complaint
must describe the dispute, identify the price of the Product and cost of repair,
and include a copy of this Contract. FLORIDA ONLY: The following statement is added
to the “Cancellation” section of this Contract: In the event this
Contract is cancelled by the Warranty Holder, return of the premium shall be
based upon ninety percent (90%) of the unearned pro-rata premium less any claims
that have been paid or less the cost of repairs made on behalf of the Warranty
Holder. In the event this Contract is cancelled by N.E.W., return of premium
shall be based upon one-hundred percent (100%) of the unearned pro-rata premium.
The “Dispute Resolution” - “Arbitration” section of
this Contract is removed. GEORGIA ONLY: The following statement is added
to the “Cancellation” section of this Contract: If You cancel after
thirty (30) days of receipt of Your Contract, You will receive a pro rata refund
of the Contract price. Cancellation will comply with Section 33-24-44 of the
Code of Georgia. Claims paid and administrative fees shall not be deducted from
any refund owed as a result of cancellation. We or N.E.W. may not cancel this
contract except for fraud, material misrepresentation, or non-payment by You.
Any refund owed and not paid as required is subject to a penalty equal to twenty-five
percent (25%) of the refund owed and interest of eighteen percent (18%) per
year until paid; however, such penalty shall not exceed fifty percent (50%)
of the amount of the refund. In the “What is Not Covered” section
of this Contract, exclusion (2) is removed and replaced with: Any and all pre-existing
conditions known by You that occur prior to the effective date of this Contract.
The “Dispute Resolution” - “Arbitration” section of
this Contract is removed. MICHIGAN ONLY: The following statement is added
to this Contract: If performance under this Contract is interrupted because
of a strike or work stoppage at Our place of business, the effective period
of the Contract shall be extended for the period of the strike or work stoppage. MISSOURI ONLY: The following statement is added
to the "Insurance" section of this Contract: A claim submitted to Virginia Surety
Company, Inc. may include a claim for return of the unearned premium in the
event of a cancellation. NEVADA ONLY: The following statement is added
to the “Cancellation” section of this Contract: No claim incurred
or paid will be deducted from the amount to be returned in the event of cancellation.
NEW HAMPSHIRE ONLY: The following statement
is added to this Contract: In the event You do not receive satisfaction under
this Contract, You may contact the New Hampshire Insurance Department, 21 South
Fruit Street, Concord, NH 03301, (603) 271-2261. NEW MEXICO ONLY: If this Contract has been
in force for a period of seventy (70) days, We may not cancel before the expiration
of the Contract term or one (1) year, whichever occurs first, unless: 1) You
fail to pay any amount due; 2) You are convicted of a crime which results in
an increase in the service required under the Contract; 3) You engage in fraud
or material misrepresentation in obtaining this Contract; or 4) You commit any
act, omission, or violation of any terms of this Contract after the effective
date of this Contract which substantially and materially increase the service
required under this Contract. If You cancel Your Contract within thirty (30)
days of receipt of Your Contract and do not receive a refund or credit within
sixty (60) days of receipt of the returned service contract, a ten percent (10%)
penalty per month shall be applied to the refund. NORTH CAROLINA ONLY: The following statement
is added to the “Cancellation” section of this Contract: We or N.E.W.
may not cancel this Contract except for nonpayment by You or for violation of
any of the terms and conditions of this Contract. The following statement is
added to this Contract: You understand that the purchase of this Contract is
not required to purchase or to obtain financing for the Product. OKLAHOMA ONLY: The following statement amends
the “Cancellation” section of this Contract: No claim incurred or
paid, nor any repair made, will be deducted from the amount to be returned in
the event of cancellation. The following statement is added to this Contract:
This Contract is not issued by the manufacturer or wholesale company marketing
the Product covered by this Contract. This Contract will not be honored by such
manufacturer or wholesale company. SOUTH CAROLINA ONLY: The following statement
is added to this Contract: If You purchased this Contract in South Carolina,
complaints or questions about this Contract may be directed to the South Carolina
Department of Insurance, P.O. Box 100105, Columbia, South Carolina 29202-3105,
telephone number 803-737-6180. TEXAS ONLY: The following statement is added
to the “Cancellation” section of this Contract: If You cancel Your
Contract within thirty (30) days of receipt of Your Contract, Your Contract
will be voided. If Your Agreement is voided and You do not receive a refund
or credit within thirty (30) days of receipt of the returned service contract,
You may request a refund from Virginia Surety Company, Inc., 175 West Jackson
Blvd, Chicago, Illinois 60604, and a ten percent (10%) penalty per month shall
be applied to the refund. The following statement is added to this Contract:
If You purchased this Contract in Texas, unresolved complaints or questions
concerning the regulation of service contracts may be addressed to the Texas
Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711,
telephone number (512) 463-2906 or (800) 803-9202. UTAH ONLY: The following statement is added
to the “Cancellation” section of this Contract: We can cancel this
Contract during the first sixty (60) days of the initial annual term by mailing
to You a notice of cancellation at least thirty (30) days prior to the effective
date of cancellation except that We can also cancel this Contract during such
time period for nonpayment of premium by mailing You a notice of cancellation
at least ten (10) days prior to the effective date of cancellation. After sixty
(60) days have elapsed, We may cancel this Contract by mailing a cancellation
notice to You at least ten (10) days prior to the cancellation date for nonpayment
of premium and thirty (30) days prior to the cancellation date for any of the
following reasons (a) material misrepresentation, (b) substantial change in
the risk assumed, unless We should reasonably have foreseen the change or contemplated
the risk when entering into the Contract, (c) substantial breaches of contractual
duties, conditions, or warranties. The notice of cancellation must be in writing
to You at Your last known address and contain all of the following: (1) the
Contract number, (2) the date of notice, (3) the effective date of the cancellation
and, (4) a detailed explanation of the reason for cancellation. The following
statement is added to this Contract: Coverage afforded under this Contract is
not guaranteed by the Utah Property and Casualty Guaranty Association. Proof
of loss should be furnished by You to the Administrator as soon as reasonably
possible. Failure to furnish such notice or proof within the time required by
this Contract does not invalidate or reduce a claim. WASHINGTON ONLY: The following statement amends
the “Insurance” section of this Contract: If You have filed a claim
in writing under this Contract and the Obligor fails to pay or provide service
on a claim, or if You are otherwise dissatisfied, please submit Your claim in
writing and a copy of the Contract and sales receipt for the Product to Virginia
Surety Company, Inc., 175 West Jackson Blvd, Chicago, Illinois 60604, Attention:
Service Contract Claims, 1-800-209-6206. WISCONSIN ONLY: In the “What is Not Covered”
section of this Contract, exclusion (16) is removed. The following statement
is added to the “Cancellation” section of this Contract: Claims
paid or the cost of repairs performed shall not be deducted from the amount
to be refunded upon cancellation of this Contract. The following statement is
added to this Contract: This Contract is subject to limited regulation by the
Office of the Commissioner of Insurance of the State of Wisconsin. You should
furnish proof of loss to the Administrator as soon as reasonably possible and
within one (1) year after the time required by this Contract. Failure to furnish
such notice or proof within the time required by this Contract does not invalidate
or reduce a claim. The following statement is added to the “Dispute Resolution”
- “Arbitration” section of this Contract: Arbitration must be agreed
to by the parties involved. WYOMING ONLY: The following statement is added
to the “Dispute Resolution” - “Arbitration” section
of this Contract: In the state of Wyoming, arbitration can only be final and
binding if agreed to by the parties involved, in a separate written agreement. TO OBTAIN A LARGE-TYPE COPY OF THE TERMS AND CONDITIONS OF THIS
CONTRACT, PLEASE CALL (800) 533-7639 Administered by:
Obligors: The companies obligated under this Contract are as
follows: If this Contract is purchased in any state (except Arizona, Florida,
Oklahoma, Texas, or Wisconsin) or the District of Columbia: National Product
Care Company, 175 West Jackson Blvd, Chicago, Illinois 60604; If purchased
in Arizona, Oklahoma, or Wisconsin: Service Saver, Incorporated,
175 West Jackson Blvd, Chicago, Illinois 60604; if purchased in Florida: National
Electronics Warranty Corporation of Florida (a Service Warranty Association),
P.O. Box 1340, Sterling, Virginia 20167; if purchased in Texas, National
Product Care Company, dba Texas National Product Care Company, Inc.,
175 West Jackson Blvd, Chicago, Illinois 60604. This Contract is not available
for purchase in Maine.
Replacement Plans: If you have purchased a replacement plan,
this Contract covers parts and labor costs resulting from a mechanical, electrical,
or physical failure of the Product caused by defects in workmanship and/or materials,
including those resulting from normal wear and tear. We will replace the Product
with one with similar features or reimburse You for replacement of the Product
at Our discretion, when required due to a Breakdown, including those experienced
during normal wear and tear or caused by power surges, which are not covered
under any other warranty or service contract. If We choose to reimburse You
for replacement of the Product, the reimbursement amount shall not exceed the
purchase price indicated on Your sales receipt for the Product.
Replacement Plans: Term and coverage under this Contract begins
upon expiration of the manufacturer’s labor warranty and extend for the
period indicated on Your sales receipt. For Refurbished products, Your term
begins on Your date of purchase and is inclusive of the manufacturer's warranty
and continues for the period indicated on Your sales receipt.
Limit of Liability: For any single claim, the limit of liability under
this Contract is the least of the cost of (1) authorized repairs, (2) reimbursement
for authorized replacement or repairs, (3) replacement with a product with similar
features or (4) the price that You paid for the Product. The total liability
under this Contract is the purchase price You paid for the Product including
sales tax. In the event that the total of all repairs exceeds the purchase price
You paid for the Product including sales tax, or We reimburse You for a Product
with another product with similar features, We shall have satisfied all obligations
owed under this Contract
Dispute Resolution - Arbitration: To the extent permitted by
applicable law, any controversy or claim arising out of or relating to this
Contract, or breach thereof, will be settled by binding arbitration in accordance
with the Commercial Arbitration Rules of the American Arbitration Association.
Under this Arbitration provision, You give up Your right to resolve any controversy
or claim arising out of or relating to this Contract by a judge and/or jury.
You also agree not to participate as a class representative or class member
in any class action litigation, any class arbitration or any consolidation of
individual arbitrations. The laws of the state of Illinois (without giving effect
to its conflict of laws principles) govern all matters arising out of or relating
to this Contract and all transactions contemplated by this Contract, including,
without limitation, the validity, interpretation, construction, performance
and enforcement of this Contract. A judgment upon the award rendered by the
arbitrator(s) may be entered in any court having jurisdiction thereof. The parties
specifically agree to the binding nature of the arbitration.
The following state variations shall control if inconsistent with any other
terms and conditions:
N.E.W.
P.O. Box 1340 – Sterling, VA 20167-8434 – (800) 533-7639
© 2007 N.E.W. Customer Service Companies, Inc.
All rights reserved
RITZINTER-CE-TC-06.08