In observance of Memorial Day, all orders placed after 3pm EST on Thursday May 23, 2013 will ship on Tuesday, May 28, 2013
Canadian Orders
How do you ship to Canada?
How much duty do you charge on Canadian orders?
How much tax will I be charged on my order?
What are your shipping and handling charges for Canadian orders?
What are my shipping options to Canada?
When will I be billed?
What exchange rate is applied to my orders?
How do I track my order?
What is the returns policy for Canadian orders?
RitzCamera.com has enhanced the checkout process to allow you to see your total landed price including all duties, taxes, shipping and handling charges in Canadian dollars before you place your order. Here is some additional information for our valued Canadian buyers:
How do you ship to Canada?
RitzCamera.com fulfills online Canadian orders direct from the US. Select the Canada/International link at the top of any page and you’ll be directed to the International shipping page. From there you can select the currency you want to price all items in. During the checkout process you will see your total landed price including all duties, taxes, shipping charges in Canadian dollars (or your currency of choice) before you place your order. If you have any questions about Canadian orders, call Customer Service at
How much duty do you charge on Canadian orders?
Determining your duty rates depends on many factors (Product, Country in which the product was manufactured, etc.). To know the exact duty charges before you buy, simply add items to your order and check out through our "Canadian Check Out." You will see the exact duty charges prior to submitting the order.
How much tax will I be charged on my order?
The tax rate applied depends on your ship-to destination. During checkout we wil automatically calculate the correct tax and let you review that prior to completing the checkout.
What are your shipping and handling charges for Canadian orders?
Shipping and handling charges depend on the size and weight of your package and your ship-to destination. To know the exact shipping and handling charges before you buy, simply add items to your order and check out through our Canadian Check Out. We will tell you the exact charges for your desired item(s) before you actually place an order.
What are my shipping options to Canada?
RitzCamera.com offers the following shipping options to Canadian buyers:
| Shipping Method |
When in-stock items will arrive |
| Standard |
7-12 business days (Monday through Friday, do not count weekends) |
| Expedited |
4-7 business days (Monday through Friday, do not count weekends) |
| Express |
3-4 business days (Monday through Friday, do not count weekends) |
When will I be billed?
Your credit card will be billed by RitzCamera.com once your order clears the Canadian border.
What exchange rate is applied to my orders?
Real-time exchange rates are applied to your orders. The rate charged to you is a guaranteed amount - this will not change once you accept an order. To know the exact price before you buy, simply add items to your order and check out through our Canadian Check Out. You will see the exact price for your order in Canadian dollars before you actually place the order.
How do I track my order?
Within 24 hours of placing your order, you will receive an order confirmation email. When your package clears our international facility and is on its way to you, you will receive a shipment notification email that will include a link to track your package with the Canadian carrier. For all other inquiries, please call
What is the returns policy for Canadian orders?
Please see our Return policy by clicking here.
